Cause : Following the last scan of the current GridTemplate, there was a problem with the update of the templates database on the server. This can occasionally occur due to network congestion.
Consequences : The scanned template is probably garbage. To avoid the proverbial "garbage in, garbage out", Q++Studio will not let you preview or generate a diary until this problem is fixed.
•Re-Scan Current GridTemplate : this usually solves the problem.
•Contact Technical Support : If re-scanning does not work, contact technical support, attaching a copy of the GridTemplate to your message.
Topic 110021 updated on 03-May-2018.
Topic URL: https://www.qppstudio.net/webhelp/index.html?scannedtemplatecontainsnocolor.htm