Scanned Template contains no colors

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Scanned Template contains no colors

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Cause : Following the last scan of the current GridTemplate, there was a problem with the update of the templates database on the server. This can occasionally occur due to network congestion.


Consequences : The scanned template is probably garbage. To avoid the proverbial "garbage in, garbage out", Q++ will not let you preview or generate a diary until this problem is fixed.


Solution :


Re-Scan Current GridTemplate : this usually solves the problem.


Contact Technical Support : If re-scanning does not work, contact technical support, attaching a copy of the GridTemplate to your message.

Topic 110021 updated on 03-Jan-02.
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