Scanned Template has no Textboxes

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Scanned Template has no Textboxes

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Cause : Following the last scan of the current GridTemplate, there was a problem with the update of the templates database on the server. This can occasionally occur due to network congestion.


Consequences : The scanned template is probably garbage. To avoid the proverbial "garbage in, garbage out", Q++Studio will not let you preview or generate a diary until this problem is fixed.


Solutions :


Re-Scan Current GridTemplate : this usually solves the problem.


If the above solution does not work, you may want to try the solution described in topic 108543.


Contact Technical Support : If re-scanning does not work, contact technical support, attaching a copy of the GridTemplate to your message.

Topic 124500 updated on 03-May-2018.
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