The Q++Server does not seem to be running on the server (local user)
This message is displayed if the Q++Server executable does not seem to be running on the server computer when you try to launch Q++. The Q++ Server executable must be running before you can launch Q++ on your workstation.
Usually the Q++ Server is launched automatically when a Windows login is performed on the server. The cause of this message can therefore be one of the following :
•The server computer was restarted but no login was performed.
•The Q++ Server executable was shutdown by someone.
To address this problem:
|1.||Go and sit in front of the computer that is used as a server (the computer where the C:\Q++ServerXE2\ folder is located).|
|2.||Login to Windows if this has not been done yet.|
|3.||Wait for the login to complete and all programs that load at startup to run (this usually takes 60-90 seconds).|
|4.||Check that the Q++Server icon is visible in the notification tray at the bottom right of the screen. If it is not visible, launch it manually by going into the C:\Q++ServerXE2\ folder and double-clicking on the Q++Server.EXE program file.|
If the above does not resolve the problem, please contact technical support.