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TeamViewer Installation

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To install the Q++Studio Version of TeamViewer 15, please follow the instructions below (important: please only use the TeamViewer version downloadable from the link below, and not the free version of TeamViewer, which cannot be used for business purposes).


0. VERY IMPORTANT: if the free “non-commercial” version of TeamViewer is already installed on your PC, please uninstall it first, as we cannot use this free "not for business" version of TeamViewer for business purposes such as technical support of a commercial product.


1. Use this link to start the installation of the Q++Studio commercial version of TeamViewer 15.

If you are asked What do you want to do ?, as shown in the image on the right, then click on SAVE AS to download the installer to a location of your choice, such as the desktop.

2. You should see a download link at the bottom, of your web browser.


Depending on the web browser you are using, you may see the link and buttons in different places.

3. Right-click on the downloaded installer and choose Run as administrator.

4. Start the installation process with the Show Advanced Settings option NOT checked.


Then click on Next.

5. In the next step, choose the company / commercial use option, then click on Next.

6. Accept the terms of the License Agreement and click on Next.





At the end of the installation, click on the Finish button.

7. At the end of the installation, a Setup Unattended Access window appears.


Click on Next.

8. Choose a unique password and send it to Q++Studio tech support (important).


Also important, make sure that the Computer name you choose makes it clear who you are and which company you are from.


When you have selected the Computer name and password, click on Next.

In the next window, click on the Finish button.

9. In the Account assignment window which appears next, allow Alter Ego Services to access your PC remotely by clicking on the Allow and finish button.

10. Finalize the installation by clicking on the OK button of the Allow Remote Control window.

11. At the end, you will see a notification that TeamViewer is still running.


This message is normal and you can close it or wait for it to go away.


Topic 180270, last updated on 13-Apr-2020