Please enable JavaScript to view this site.

 

Navigation: Administration

Network, Anti-Virus and Firewall Settings

Scroll Prev Up Next More

The anti-virus and firewall settings, required for the proper functioning of the XE3 version of Q++Studio, are as follows.

 

Anti-virus

 

Your anti-virus should be set to exclude/ignore all the following folders and sub-folders (depending on your specific configuration, some of the paths below may not exist).

 

server

C:\Q++ServerXE3\

D:\Q++ServerXE3\

E:\Q++ServerXE3\

workstations

C:\Qpp\

C:\Temp\Qpp\

C:\Q++StudioXE3\

C:\Q++ServerXE3\

Q:\Q++ServerXE3\

C:\Program Files\Quark\

C:\Program Files (x86)\Quark\

C:\Users\YOUR_USERNAME\AppData\Local\Quark\

 

Windows User Account

 

You do not need to use an admin user account to use Q++Studio. However, your Windows user account must have full read/write access to all the folders of the table above.

 

Firewall

 

Your firewall should be setup as to:

 

Allow in/out TCP/IP traffic from any local IP address on ports 16001 and 16002.

Allow FTP traffic on port 21 to the qppstudio.net website (IP address 162.217.146.198).

Allow SMTP traffic on port 587 to the qppstudio.net website (IP address 162.217.146.198).

Allow HTTPS file downloads from the qppstudio.net website (IP address 162.217.146.198).

 

Network connectivity

 

If you are using a setup with a server and multiple local workstations, then the D:\ or E:\ drive of the server must be shared completely in read/write mode so that all workstations can map their Q:\ drive to it.

 

TeamViewer

 

Although not absolutely necessary, it is highly recommended that TeamViewer be installed on the server and on each workstation, to facilitate remote support, if ever needed.

 


Topic 180885, last updated on 25-Jun-2020