This message will occur if the license file that is used by Q++ to recognize you and your workstation as registered users is damaged. The cause of this file damage can be varied, form a disk write error of Windows to a sudden change in your workstation's internal clock date and time.
To resolve this problem, please follow the steps below :
|1.||Contact technical support and mention "error message 176335".|
|2.||You will receive from technical support an email whose text contains a license fix-up code, and an attached ZIP file.|
|3.||Close Q++ on all workstations.|
|4.||Make sure that the PC clock of all workstations is set to the correct date and time.|
|5.||Open the ZIP file and copy the 3 files it contains into the Q:\Q++ServerXE2\ folder.|
|6.||Sitting at the workstation that has the problem (error message 176335), launch the Q:\Q++ServerXE2\Q++FixLicense.exe program.|
|7.||Enter the fix-up code and click on OK.|
|8.||You should now be able to launch Q++Studio.|
It is important to note that the fix-up code you receive in the email from technical support is only valid for one day, so make sure that you perform all steps above on the same date.