Quark crashes when opening a Mac file

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Quark crashes when opening a Mac file

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When this happens, a grey box appears that displays Converting MacOS document, but then, seemingly at the end of the conversion, QuarkXPress crashes (the crash only occurs under Quark 4 and 5; under Quark 6, you do get a message specifically indicating which xtension is missing).

 

This usually happens when you are opening a Quark Mac file that depends on a specific xtension (well-known examples are the Pasteboard and the Arabic XT xtensions). The solution is to go back to the Mac and save the file without any reference to the missing xtension.


Topic 176635 updated on 14-Jun-2004.
Topic URL: http://www.qppstudio.net/webhelp/index.html?quarkcrasheswhenopeningam.htm