This message occurs while importing data from an Excel file, if the information contained in the selected Excel file does not match the expected data.
There are usually 3 possible causes for this message:
•The first row selected for import does not contain the values expected for this type of data. Check the required column layout in the corresponding import topic.
•The import started on a line that did not contain the expected data. This is often the case if you the first line of import you select is the row containing the title headers of each column.
•The first row to be imported is blank.
For more information see: the import from Excel dialog.
Topic 169700, last updated on 26-Oct-2026