The suggested solutions are when you are no longer able to use InDesign within Q++Studio to scan templates or generate diaries, for example.
This can happen:
A.After you have installed a new version of InDesign.
B.After you have updated InDesign on your workstation.
C.After you have repaired or re-installed InDesign on your workstation.
D.When InDesign preferences get corrupted (InDesign stops working for no obvious reason).
Solution to Cases A and B
The solutions to try in cases A or B are the following:
1.Restart your workstation.
2.Follow the instructions at Installing or Upgrading InDesign.
Solution to Cases C and D
The solutions to try in cases C or D are the following:
3.Restart your workstation.
4.Try to purge the InDesign preferences.
5.Try to synchronize the internal version of InDesign.
If the above fail, please contact technical support.
Topic 190080, last updated on 21-Oct-2026
