This message is displayed if the application server does not seem to be running on the LAN local server computer when you try to launch Q++Studio.

 

➢The application server must be running before you can launch Q++Studio on your workstation.

 

Usually the application server is launched automatically when a Windows log in is performed on the server. The cause of this message can therefore be one of the following:

 

•The server computer was restarted but no Windows login was performed.

•The application server executable was shutdown by someone.

 

 

1.Go and sit in front of the computer that is used as a server (the computer where the D:\Q++ServerXV4\ folder is located).

2.Log in to Windows if this has not been done yet.

3.Wait for the log in to complete and all programs that load at start-up to run (this usually takes 60-90 seconds).

4.Check that the application server tray icon is visible in the notification tray at the bottom right of the screen (as shown in the image on the right). If it is not visible, launch it manually by going into the D:\Q++ServerXV4\ folder and double-clicking on the Q++Server64.exe program file.

 

If the above does not resolve the problem, please contact technical support.

 

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Topic 165300, last updated on 31-May-2022