AI assistants can help you find relevant Q++Studio documentation, understand how features work together, and investigate unexpected results.
You can ask questions in any language. Describe what you want to achieve using your own words. The assistant can reply in your language while retaining the English names of Q++Studio options.
Asking a General Question
For questions about using Q++Studio, you do not normally need to supply any files.
Describe your objective and direct the assistant to the Starting Point for AI Assistants. Where relevant, mention your Q++Studio version and whether you use InDesign or QuarkXPress.
Investigating a Script or Template Problem
Follow the technical support module instructions to create the ai.zip support package for the current script, then attach it to your conversation.
The ai.zip package includes diagnostic files and a link to the always up-to-date online Q++Studio AI Support Handover Documentn which explains to AI assistants how to interpret the files in ai.zip and investigate commonly encountered problems. Ask the assistant to download and read this handover first.
For scanning or generation problems, collect the package soon after reproducing the issue so that the files describe the relevant attempt. If the assistant cannot open the package or read particular files, ask it to identify what it needs in an accessible format.
Explaining Your Question
The files provide technical evidence, but you still need to explain:
•What should happen, compared with what actually happens.
•Where to look: for example, the script line, template, page, month, date or token.
•What must remain unchanged, and any solutions you have already tried.
For appearance or positioning problems, add screenshots showing the current and desired results. Include enough surrounding content to locate the problem. A manually corrected example can help, but is optional.
Paste any relevant token or error message as text if it is not already available in the supplied files.
Suggested Prompt
Please use the current Q++Studio documentation, starting at https://www.qppstudio.net/webhelp_xv4/ai-documentation-gateway.htm.
If I have attached the support package ai.zip, read its AI support handover first. Explain your recommended solution step by step and link to the relevant help topics. Identify anything you cannot read or still need to confirm.
My question or problem is: …
The result I want is: … |
Test proposed changes on a copy of your files. If the issue remains unresolved, contact Q++Studio support.
See also: Starting Point for AI Assistants.
Topic 189120, last updated on 22-Oct-2026
